Subprocessors
Last updated July 10, 2026
[PLACEHOLDER] This page is AI-drafted boilerplate pending review by a qualified lawyer. Do not rely on it as final legal advice or a binding agreement.
We use the subprocessors listed below to provide the SupportChat service. Each is bound by a data processing agreement (or equivalent contractual safeguards, such as EU Standard Contractual Clauses for transfers outside the EEA) appropriate to the data it handles. We review this list periodically and update it when we add or remove a subprocessor.
| Subprocessor | Purpose | Location |
|---|---|---|
| Resend | Transactional and inbound email delivery | United States |
| Stripe | Billing, subscription management, and payment processing | United States |
| Cloudflare R2 | File and attachment storage | United States / European Union (regional) |
| Vercel AI Gateway | AI model routing and inference (upstream providers: OpenAI, Anthropic, Google) | United States |
| Sentry | Error monitoring and performance diagnostics | United States |
| Hetzner | Application hosting and infrastructure | Germany / Finland |
Customer-configured integrations (such as Linear, Notion, or Slack) that you choose to connect yourself are not platform subprocessors — they process data under your own agreement with those providers, not ours.